One of the most common surprises during a collision repair is when the estimate changes after the vehicle has already been dropped off. From a customer’s perspective, it can feel like the goalposts are moving. You were given a number, and now that number has shifted....
If you’ve ever been through a collision repair, you may have heard the term “supplement” and wondered why the original estimate changed. It can feel confusing at first. You get an estimate, expect that to be the final number, and then partway through the repair...
After a collision, most people focus on what they can see. A dented fender, a cracked bumper, maybe a misaligned hood. Those are the obvious signs that something went wrong. But underneath all of that, there’s a critical part of your vehicle that often gets...
Parking lots feel harmless. Speeds are low, traffic is slow, and most drivers assume that any accident that happens there is going to be minor. A little scrape, a light bump, maybe a cracked bumper cover. No big deal. But with modern vehicles, parking lot accidents...
It’s not uncommon for drivers to notice a strange vibration after a minor accident, but in the cold Montana winter, the problem can seem even more pronounced. Low temperatures affect your tires, suspension, and other mechanical components, making hidden collision...
