Most drivers assume that once their car comes back from a body shop, the job is done. The damage is gone, the paint looks fresh, and everything seems back to normal. But not all collision repairs are created equal, and sometimes the signs of a poor-quality repair...
When your vehicle goes in for collision repair, most of the process happens out of sight. You drop off your car, sign a few documents, and then wait for updates. Behind the scenes, though, there’s a steady flow of communication between the body shop and your insurance...
One of the most common surprises during a collision repair is when the estimate changes after the vehicle has already been dropped off. From a customer’s perspective, it can feel like the goalposts are moving. You were given a number, and now that number has shifted....
After a collision, one of the biggest questions drivers have is whether their vehicle will be repaired or declared a total loss. It’s not always an easy call, and from the outside, the decision can seem confusing. Some cars with visible damage get repaired, while...
If you’ve ever been through a collision repair, you may have heard the term “supplement” and wondered why the original estimate changed. It can feel confusing at first. You get an estimate, expect that to be the final number, and then partway through the repair...
